Refund and Returns Policy

Overview

This Refund and Returns Policy (“Policy”) governs the return, exchange, and refund procedures for purchases made through the fashionbling online store (the “Website”). By placing an order, you agree to comply with the terms set out below.

Eligibility for Returns

Time Frame

Items may be returned within 30 calendar days from the date of delivery.

Condition of Returned Items

Returned products must be unused, unworn, and in their original packaging, including all tags, accessories, and documentation.

Return Process

Initiating a Return

To start a return, contact our Customer Service team at [email protected] with your order number and reason for return. You will receive a Return Authorization Number (RAN) and instructions.

Shipping the Return

Pack the item securely and include the RAN on the outside of the package. You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

Refund Process

Refund Method

Refunds will be issued to the original payment method within 7‑10 business days after we receive and inspect the returned item.

Partial Refunds

Partial refunds may be applied for items that are returned in a condition that does not meet the eligibility criteria, or for shipping charges that are non‑refundable.

Exchanges

If you wish to exchange an item for a different size, color, or style, follow the return process above and place a new order for the desired product. Exchanges are subject to product availability.

Non‑Returnable Items

• Final‑sale or clearance items marked as “non‑returnable”.
• Personalized or custom‑made products.
• Gift cards and downloadable digital goods.

User Responsibilities

• Provide accurate contact and shipping information.
• Securely package the returned item to prevent damage during transit.
• Comply with all applicable customs and import regulations for international returns.

Shipping Costs

Original shipping charges are non‑refundable unless the return is a result of a defective or incorrect item.

Contact Information

For any questions regarding this Policy, please contact us at:

• Email: [email protected]
• Phone: +1 (704) 606-6438
• Address: 9461 Southwest Main Way, Charlotte, North Carolina 28298, United States

Legal Disclaimer

fashionbling reserves the right to modify this Policy at any time without prior notice. The most current version will be posted on the Website. This Policy does not affect any statutory rights you may have under applicable consumer protection laws.